What are the payment options?

We offer PayPal, AfterPay, Apple Pay, and also take Debit/Credit providing a secure check out experience.

What is your return policy?

If your item is damaged please reach out to within 30 days of receipt of your item, and I will work to make that right, whether that means a repair, full refund, or a replacement.

Returns are not excepted as each jewelry piece is customized by not only I, but you, as you pick the pearl you want on your jewelry. I can not refund any oyster opening.  However if you feel there is an exception, please email me at carrie@pearlsonahalfshell.com and I am happy to hear about your situation! 

Colored pearls?

Yes! The pearls are 100% naturally made by the oyster, however during the process, dye is introduced which allows the nacre that builds up around the grain of sand that eventually turns into a pearl is producing a color. I also carry classic color pearls where the oyster decides the color of the pearl. You will find this with our Monster Oysters, all of which contain between 20-40 naturally sized and colored pearls, ranging from your classic whites to creams, peach, soft pinks, lavender, greens, and the rare gold! I also carry classic colored Edison pearls which are larger (9mm+) than the standard 6-8mm Akoya round pearls

Are you an MLM, can I join, etc...

No! We are a family created and owned business where I run the show. We are not a business that hires consultants. There are pearl and ring bomb MLM's out there, but we are not in that world. We find quality wholesalers, and hand mount the pearls to your unique jewelry with care

When will subscription boxes be mailed?

I will try to have all boxes out the first week of the month unless told otherwise!